Dear valued customer,
Thank you for choosing to shop with COUTURECHARM. We take great pride in offering you high-quality products and exceptional customer service. However, we understand that there may be instances where you need to exchange your purchase. To ensure a smooth and satisfactory experience, we have outlined our Exchange policy.
Exchange Policy:
If you want to exchange a product, you have to email us at couturecharm21@gmail.com within 24 hours. Customers need to raise a request for exchange within 4 days; after this period, customers are not eligible for any type of exchange.
: COUTURECHARM
, Surat Gujarat, India
+91 8401701242
Please mention your Order ID on the parcel.
Additional Conditions:
Once we receive your product at our warehouse, it will undergo Quality Check (QC). After verifying your parcel from our side, we will process your request.
Disclaimer: Model images are only representative. Slight variation in colour, fabric & work is possible due to lighting & flash during the photoshoot.
Note: Decoration material like tassels, purse, jewellery, and any other accessory showing in the image are not included with the product. Always check the description before purchase.
Note: Any dispute arising between the parties will be settled in Surat Court. Subject to Surat jurisdiction only.
Thank you for your understanding and cooperation.
Sincerely,
COUTURECHARM.
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